Terms of service
Terms of Service
Effective date: October 15, 2026
These Terms of Service govern access to azekly.com and purchases made from azekly, operated by Azek Co Inc.
By accessing the website, creating an account, or submitting an order, you agree to these Terms. If you do not accept them, please do not use our services.
Customer Eligibility
You must be at least the age of legal majority in your jurisdiction, or use the website with the involvement of a parent or legal guardian.
You agree to provide accurate, complete, and current contact, billing, shipping, and payment information.
You are responsible for protecting your account credentials and for activity that occurs through your account.
Product Information
We make reasonable efforts to present accurate product descriptions, images, specifications, prices, and availability.
Colors and appearance may vary because of screen settings or ordinary manufacturing variations. We may correct inaccurate descriptions, typographical mistakes, or obvious pricing errors before accepting an order.
Orders and Acceptance
Submitting an order constitutes an offer to purchase the selected products. An automatic confirmation indicates that we received the order but does not necessarily mean that the order has been finally accepted.
We may refuse, limit, or cancel an order because of:
- Product unavailability;
- An obvious pricing or description error;
- Payment verification failure;
- Suspected fraudulent or unauthorized activity;
- Shipping limitations or legal restrictions.
If we cancel an order after collecting payment, the affected amount will be refunded to the original payment method.
Prices and Payment
Prices and applicable charges are presented during checkout. By submitting an order, you confirm that you are authorized to use the selected payment method.
Orders over US$30 qualify for free standard shipping. Charges for optional premium or expedited shipping will be disclosed before payment.
Any tax that must legally be collected will be included in or clearly identified as part of the checkout total.
Shipping, Returns, and Refunds
Orders are also governed by our separately published Shipping Policy and Return and Refund Policy, which form part of these Terms.
Unless expressly guaranteed in writing, delivery dates are estimates rather than fixed commitments.
Prohibited Activities
You may not:
- Use the website for illegal, deceptive, or fraudulent purposes;
- Submit false account, payment, or delivery information;
- Attempt to access accounts or systems without authorization;
- Interfere with website performance or security;
- Introduce viruses, malicious code, or harmful material;
- Copy or scrape website content in a way that harms our services;
- Violate another party’s intellectual property or privacy rights;
- Use the services to distribute spam or abusive content.
We may suspend or terminate access when these Terms are violated.
Intellectual Property
The website and its content, including text, photographs, graphics, product descriptions, trademarks, branding, software, and layout, are owned by or licensed to azekly.
You may not reproduce, modify, publish, distribute, sell, or commercially exploit website content without prior written permission, except as permitted by applicable law.
Third-Party Services
We may use Shopify, payment processors, carriers, analytics services, and other third-party providers.
Independent third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party actions except where applicable law provides otherwise.
Disclaimer and Limitation of Liability
To the extent permitted by law, the website and its content are provided on an “as available” basis.
Nothing in these Terms excludes warranties, consumer protections, or remedies that cannot legally be excluded.
To the maximum extent permitted by law, azekly and Azek Co Inc. will not be responsible for indirect, incidental, special, or consequential losses arising from website use or a purchase.
Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot legally be limited.
Governing Law
These Terms are governed by the laws applicable to the business and transaction. Customers retain mandatory consumer protections available under the laws of their place of residence.
Changes to These Terms
We may revise these Terms by publishing an updated version on azekly.com. Revised Terms apply from their stated effective date.
Questions about these Terms may be sent to conschezma_f@outlook.com.