Privacy Policy

Effective date: October 15, 2026

This Privacy Policy explains how Azek Co Inc., operating as azekly, collects, uses, discloses, and protects personal information when you visit azekly.com, purchase a product, contact us, or otherwise use our services.

Information We Collect

Depending on your interaction with our store, we may collect:

• Your name and contact details;
• Billing and delivery addresses;
• Email address and telephone number;
• Account credentials and preferences;
• Order, payment, and transaction information;
• Return, refund, and customer support records;
• Reviews, messages, and information submitted through website forms;
• IP address, browser type, device identifiers, and approximate location;
• Information about how you navigate and use our website.

Complete payment-card numbers are handled by authorized payment providers. We do not intentionally store complete card numbers on our own systems.

Cookies and Online Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

• Operate the website and shopping cart;
• Maintain account and checkout sessions;
• Remember customer preferences;
• Understand website traffic and performance;
• Protect the website against fraud and misuse;
• Measure advertising effectiveness where permitted.

You can manage cookies through your browser or available website controls. Some services may not function correctly if essential cookies are disabled.

How We Use Your Information

We may use personal information to:

• Process payments and fulfill purchases;
• Arrange delivery and provide order updates;
• Manage returns, replacements, and refunds;
• Respond to customer questions;
• Maintain customer accounts;
• Detect fraudulent or unauthorized transactions;
• Secure and improve our website;
• Comply with accounting, tax, regulatory, and legal requirements;
• Send promotional communications where permitted by law.

You may unsubscribe from promotional emails using the unsubscribe link included in each marketing message.

When We Disclose Information

We may provide relevant information to organizations that help us deliver our services, such as:

• Shopify and website infrastructure providers;
• Payment processors;
• Warehousing and fulfillment partners;
• Shipping and logistics providers;
• Customer service and email providers;
• Analytics, security, and fraud-prevention providers;
• Legal, accounting, and professional advisers.

These organizations may use information to provide their contracted services or as otherwise permitted by applicable law.

Information may also be disclosed when required by law, to protect our rights or customers, or in connection with a merger, financing, acquisition, restructuring, or sale of business assets.

We do not sell personal information for monetary payment.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, prevent fraud, resolve disputes, and satisfy legal obligations.

Retention periods may vary depending on the information and the purpose for which it was collected.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards intended to protect personal information.

No online transmission or electronic storage method is completely secure. We therefore cannot guarantee absolute security.

Your Privacy Choices and Rights

Subject to your location and applicable law, you may have the right to:

• Access personal information held about you;
• Correct inaccurate or incomplete information;
• Request deletion of eligible information;
• Obtain a portable copy of certain information;
• Restrict or object to certain processing;
• Withdraw consent where processing is based on consent;
• Opt out of qualifying targeted advertising or data sharing;
• Appeal a decision regarding a privacy request.

To submit a privacy request, email conschezma_f@outlook.com. We may request additional information to confirm your identity before processing the request.

We will not discriminate against you for exercising an applicable privacy right.

Children’s Information

Our store is not directed to children below the minimum age established by applicable law. We do not knowingly collect personal information from children.

A parent or guardian who believes a child has provided personal information may contact us to request review and deletion.

International Processing

Information may be processed in the United States or other countries where Shopify and our service providers operate. When required, we use appropriate safeguards for information transferred between jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. The revised policy will be published on azekly.com with an updated effective date.

Privacy Contact

Email: conschezma_f@outlook.com
Address: 1330 W Fulton Street, #350, Chicago, IL 60607, United States